James is a native to the Mississippi Gulf Coast, and a pioneer of coast gaming with nearly 25 years in the gaming industry. A majority of his career has been spent in table games operations where he has served in every position from casino dealer to his most recent position as casino shift manager. James has been recognized for many achievements over the years, and in 2012 he received the highest award in the company: Manager of the Year. His knowledge of the property along with nearly a decade of relationship building at Hard Rock Biloxi provide a solid platform for his transition into Player Development. As the Player Development Manager, James is enthusiastic about the future and excited to be a part of the phenomenal team of hosts.
Although born in Milwaukee Wisconsin, Billy calls the Gulf Coast his home. He spent the 60s, 70s, and 80s in show business. In the early 90s he went into Casino Entertainment and his entertainment background moved him to Greece. In 2000 Billy began working in Mississippi casinos and helped open the Hard Rock Hotel & Casino Biloxi. He was one of the original employees in 2005 and was deemed our Brand Evangelist during the opening in 2007. Billy moved into Player Development in 2009 and enjoys meeting new people and is determined to provide the best service to our guests.
Brandon was born and raised in Indiana but is happy to call southern Mississippi his home for over twenty years now. In his spare time Brandon enjoys all activities on the water, live music with friends, sporting events, and has been known to play 36 holes on any given day. After eighteen years in the casino industry, thirteen with Hard Rock Hotel & Casino Biloxi as of 2020. He said, "I'm not exactly sure how I got here but I wouldn’t give this "job" up for anything. That’s because of the people I work with and my guests that I’m fortunate enough to call my friends." Brandon looks forward to meeting you and exceeding all your expectations on what a Hard Rock host can do.
Dustin is a graduate of Tulane University and has a passion for his family, friends, and sports. His experience in the casino industry on the Gulf Coast has led him to working at the Hard Rock Hotel & Casino Biloxi.
Dustin has worked in the gaming industry on the Mississippi Gulf Coast for over 23 years. He has established his work experience through his time in the U.S. Navy and working throughout the casino in banquets, security, players club, and the front desk. Dustin moved into Player Development in 2000, graduated from Tulane University and has never looked back. His passion is to ensure an authentic Hard Rock experience!
Meghan began her gaming career immediately following her graduation from Tulane University. As one of the key opening members in 2007, she has expanded her vast knowledge in the industry. She is constantly refining her skill of providing exceptional guest service that rocks! In her free time, Meghan enjoys spending time with her husband and twin daughters traveling, eating, and living life to the fullest.
Najat has over 22 years of gaming experience with four casinos throughout Mississippi and Louisiana. Her experiences range from retail, marketing, to player development. Although she calls Biloxi home, she was born in Morocco and commonly refers to herself as being French Moroccan with a lot of Southern twang. Najat’s passion, dedication, and attention to details enables her to provide personalized experiences to her guests. Her love for music has landed her dream job at Hard Rock with the BEST casino in Biloxi. Her love for animals has landed her many adopted four legged kids. Najat is ready to tell you all about what she loves about Hard Rock Hotel & Casino Biloxi and find out what your loves are as well.
Born and raised in Maine, Allison became a permanent resident of the MS Gulf Coast in 2015. Some of her favorite hobbies include traveling, kayaking, and recently, working on her golf swing. As a graduate from the University of Maine, she holds a Bachelor's of Science in Education and Psychology. Allison joined our team in early 2017, and with her unique background she has since spent her time building relationships in order to provide the most personable service to each of her guests every single day.
A lifelong resident of Mississippi and graduate of local Gulf Coast College. Katelynn has a passion for family, reading, and music. With a career that began at the Hard Rock Hotel & Casino Biloxi in 2009 Katelynn has been a part of various teams and gained a plethora of customer service experience through the years. Katelynn is excited to be a part of the team as she builds new relationships and works to exceed her guest’s expectations.
Susie is a lifelong MS Gulf Coast resident, who’s also been a lifelong casino employee. What started as a part time job in a gift shop has turned into 20 amazing years working in this industry. Susie sees herself to be lucky enough to work in different positions which has given her the experience in table games, food and beverage, hotel operations and her favorite position as a casino host. She truly loves meeting new people and building relationships with her guests. Susie’s goals are to provide the best experience for her guests, whether it’s just a quick weekend away, a 21st birthday celebration or special anniversary. Susie is also bilingual in English and Vietnamese. Susie has been with her husband Danny for 20 years and they have three children, all under the age of 10. Susie was an opening team member of the Hard Rock back in 2007 and feels truly blessed to be back on this beautiful property to help provide the ultimate customer service to our Hard Rocker family. Susie can’t wait to meet you and get started on building a long-term relationship here at the best casino on the Gulf Coast!